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  • Where are you based and how far do you travel?
    We are based in Mansfield, Victoria and will generally travel to an hour from our depot for work.
  • Do you provide free quotes and how long does it take to receive it?
    All quotes we provide are free. Our turnaround time for quotes is within a week of us visiting the site.
  • Do you need to visit the site for a quote?
    Do you need to visit the site for a quote? To receive an accurate quote we do need to visit the site, to fully understand the job but also assess the access to the trees, powerline locations etc.
  • Do you have insurance?
    We are fully insured.
  • Do I need a permit?
    Permits are required depending on the type, size and location of trees requiring attention. In particular, permits are required to remove trees that are close to roads and waterways or in the alpine area.
  • What happens to the mulch?
    All mulch from your trees can either be kept for your own gardens, or removed by HCTS free of charge.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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