Question 1

Where are you based and how far do you travel?

Accepted Answer

We are based in Mansfield, Victoria and will generally travel to an hour from our depot for work.

Question 2

Do you provide free quotes and how long does it take to receive it?

Accepted Answer

All quotes we provide are free. Our turnaround time for quotes is within a week of us visiting the site.

Question 3

Do you need to visit the site for a quote?

Accepted Answer

Do you need to visit the site for a quote?
To receive an accurate quote we do need to visit the site, to fully understand the job but also assess the access to the trees, powerline locations etc.

Question 4

Do you have insurance?

Accepted Answer

We are fully insured.

Question 5

Do I need a permit?

Accepted Answer

Permits are required depending on the type, size and location of trees requiring attention. In particular, permits are required to remove trees that are close to roads and waterways or in the alpine area.

Question 6

What happens to the mulch?

Accepted Answer

All mulch from your trees can either be kept for your own gardens, or removed by HCTS free of charge.

Ph: 0438 751 932

FREQUENTLY ASKED QUESTIONS